Sun 03-12-2017 16:26 PM
DUBAI, 3rd December, 2017 (WAM) -- Government authorities competing for the Hamdan Bin Mohammed Smart Government Programme’s flag have reaffirmed their intentions to carry on with developing and improving their services and initiatives, prioritising customer satisfaction.
H.H. Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of Dubai Executive Council, has recently called on the community to vote for the best and most innovative government initiative of the year, stressing that customer involvement is a priority to measure the success of the services of government authorities.
This year’s nominees include DEWA’s One Step Initiative; Robotic Process Automation - Smart Refund by Dubai Customs; Montaji by Dubai Municipality; Dubai Health Authority’s Dammi Application; RTA’s Smart Transportation Initiative; Female Responder by Dubai Corporation for Ambulance Services; Community Airport Application from Dubai Airports; and Dubai Expert by Department of Tourism and Commerce Marketing, Dubai Tourism.
Abdullah Mohammed Al Basti, Secretary-General of the Dubai Executive Council, said, "The Hamdan bin Mohammed Programme for Smart Government is rooted in the vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President, Prime Minister and Ruler of Dubai, in adopting an approach that prioritises customers’ happiness as a benchmark for developing government initiatives and services, harnessing smart and modern technologies and making them available to customers."
"The programme allows the public to participate in the process of selecting the best government initiative, gauging their views and building on them to develop government services and achieve new heights in terms of leadership and excellence," he added.
Finalist initiatives will be presented at the Hamdan Hub this December. The initiative that receives the most public votes will win the Hamdan bin Mohammed Programme for Smart Government Flag, and keep it for one year as a testament to its excellence and dedication to the happiness of the people of Dubai. The Flag will then be passed to the winner of next year’s edition of the contest.