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Thu 06-09-2018 14:19 PM

ADM, Judicial Department complete online link to enhance customers’ happiness

ABU DHABI, 6th September, 2018 (WAM) -- The Abu Dhabi Judicial Department and Abu Dhabi City Municipality, ADM, announced today the completion of their online link covering the Land and Properties Services Sector at the Municipality.

Accordingly, the official transactions will now be processed through a central reference number available for both parties enabling the delivery of interactive and smooth services that meet the satisfaction of customers in accessing joint real estate legal advice.

A statement to this effect was made during the press conference held at the premises of Abu Dhabi City Municipality in conjunction with the Judicial Department. During the Conference, a full presentation was made covering the services included in the digital services platform shared by the Judicial Department and Abu Dhabi City Municipality.

During the conference, the Judicial Department and the Municipality reviewed the implementation process of the online link established between the two bodies and the practices introduced in this regard with the aim of delivering best-in-class services capable of achieving customers’ satisfaction and happiness. The process aims to align the transaction processing with the vision of Abu Dhabi Government aimed at bringing happiness to the community, supporting partners, and achieving the migration to online services.

Advisor Yousef Saeed Al Abri, Undersecretary of Abu Dhabi Judicial Department, said, "The commitment of the Department to improve customers services stems from the directives of HH Sheikh Mansour bin Zayed Al Nahyan, Deputy Prime Minister, Minister of Presidential Affairs, and Chairman of Abu Dhabi Judicial Department, to bring about a quantum shift in the government performance process at all levels in line with Abu Dhabi Vision 2030.

"The online link between the Abu Dhabi Judicial Department and Abu Dhabi City Municipality aims to simplify procedures of both parties, verify the soundness of information, and save the time and effort of all parties. It also provides an accurate, sufficient and highly confidential database that can be referred to and shared smoothly for transaction processing," he added.

Al-Abri commended the cooperation of Abu Dhabi City Municipality, as one the strategic partners of the Department, and the efforts made to complete the online link. "The link has been completed in the context of integration with the concerned entities, and it will reflect positively on the quality of the government performance and service improvement in Abu Dhabi Emirate."

Saif Badr Al Qubaisi, General Manager of Abu Dhabi City Municipality, expressed deep appreciation of the role of Abu Dhabi Judicial Department in serving the community, dispensing justice and delivering excellent services. He credited such efforts to the wise directives and the full sponsorship of H.H. Sheikh Mansour bin Zayed Al Nahyan, Deputy Prime Minister, Minister of Presidential Affairs and Chairman of Abu Dhabi Judicial Department.

"The online link with the Judicial Department illustrates the vision of Abu Dhabi Government regarding the digital transformation scheme and the keenness of the Department of Urban Planning and Municipalities – Abu Dhabi City Municipality to cement relationships with the public and private sectors. The objective of this drive is to upgrade the class of services, improve procedures and realise the mission and objectives through aligning them with the directives of the government and expectations of the community," he noted.

"The Municipality is keen on capitalising on the partnership with the strategic departments of Abu Dhabi and utilising these relations to improving the services of the community. The online link between the two entities as regards the joint real estate legal advice will reflect positively on customers satisfaction and offer interactive services that meet the needs of the community measure up to its aspirations," added Al Qubaisi.

 

WAM/Esraa Ismail